With the ongoing expansion of the cellular ecosystem, the demand for high bandwidth applications is also rising, which is why the demand of mobile marketing is also rising. To provide hybrid solutions in mobile marketing Pinnacle Teleservices was incorporated back in 2008. Since then, the company has emerged as a leading Digital Mobile solution house. The company offers value additions to messaging , voice solutions, emails, Telecom solutions like - SMSC & USSD, Chatbots, cellular events, OTT and Data analytics. Adding to all these, the company is also present in the field of wireless technology which consists of RFID identification, Bluetooth and Beacons.
The company since incorporated continues the same objective of delivering communication services with data analysis and engagement tools in telecom, social media and Over the Air media platforms. It is now India’s leading mobile messaging operator and marketing partners for digital communication. By virtue of the company’s stringent work processes, Pinnacle is now an ISO 9001:2008 and ISO/IEC 27001:2005 certified company. Pinnacle had been awarded and acknowledged as among the most promising telecom Solution Providers for offering innovative solutions in the telecom sector.
Pinnacle Teleservices provide seamless and integrated end-to-end solutions on different platforms. Its Hybrid solution in Mobile Marketing is a mix of services, that include SMS, Voice Solutions, USSD, Chatbot, Internet and Social Media platforms like Facebook, Tweeter, etc. that eventually help a brand to connect with its customers. The company always aims to create powerful interactions that empower its clients to connect with their customers in the best way possible. The services are focused on user-friendly online applications. Till date it has delivered a variety of specially made applications for its clients.
As Pinnacle mainly provide solutions in the B2B and B2C segment, it has a range of services which include, Customized Intelligent IVR Services, Toll Free Solutions, Missed Call Applications, DTMF , 10 Digit Solutions, Audio Call Conferencing, Tele-voting, In-bound and Out-bound call solutions, Robust Email services, Chatbot services, expert Messaging solutions and high hybrid Digital marketing solutions. All these together are powered with the best in grade backbone infrastructure. The company also offers Creative Engagement, Brand Activations, End to End Implementation, Real time Campaign Analysis and Database profiling when it comes to Integrated Marketing Initiatives. It also provides SMSC and USSD Services for the Telecom operator.
Adding to all these, Pinnacle is also into RFID identification systems in named as R-Fi TM, where it utilizes long-range radio frequency technology to scan the I’d cards of students while passing through the main gate of their respective schools. The product automatically scans the cards and sends data related to entering and exiting school. Pinnacle also takes part in campaigns for several political parties and has a strong foothold in various government entities.
Pinnacle offers multiple products and applications to its large customer base. The company now serves more than 6,000 active and satisfied customers, and believes that its massive domain experience is the main contributor behind this. All offerings of the company are developed in-house, that meets the global standards and results the much-needed advantage in terms of services and while meeting delivery commitments.
Pinnacle team is an agile group of 140 young members with an average age of 30 years. The team always works to ensure that the clients get value for their money and services; it also helps customers to create engagement with their existing and prospective stakeholders to drive business growth. Adding to all these, every time when the company performs a task, it tries to leave a "WOW" experience.